Andy Hall
I have been fortunate enough now to work with Dave Evans on two separate occasions.
One from a corporate perspective, when I was heading up a region for a well known retailer, I experienced Dave's ability to deliver an thoroughly engaging and innovative approach to delivering 'Astonishing Customer Delivery.
Dave set my team on the road to Customer Service Excellence and helped us achieve an astonishing 30% improvement in our customer satisfaction score. Through some simple steps Dave and the team really energised and engaged my team in how to make a step change in Customer satisfaction in one of the most challenging retail industries in the UK.
More recently , on a personal front, Dave has supported and coached me through one of the most challenging and difficult situations of my career.
Through innovative and challenging techniques, Dave assisted me in understanding the point that I was at in my Career, creatively he helped me shape where it was I wanted to go and nurtured and coached me to achieve a personal 'step change' in my own performance to achieve my next career ambition.
Not satisfied with that, Dave today still challenges me today on any negative thought patterns that occur and helps me quickly and brilliantly over come them.
Dave at Stratagem+ LTD is without doubt, one of the most engaging, but challenging Professional ,Personal and Business Coaches I have had the pleasure to come across. I would thoroughly recommend him to any individual or Team requiring Executive Coaching and I will certainly be looking for the opportunity to work with Dave and Stratagem+ LTD team in my new role in the future.